Privacy Policy

Last updated: 05.12.2025

Website: www.fentechagri.com
Business: Fentech Agri, a Limited Company
Address: Beck Bank, West Pinchbeck, Spalding, PE11 3JH, United Kingdom
Email: info@fentech.co

By using this website, submitting personal information, or interacting with our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

  • Name: First and last name

  • Contact Information: Email address, phone number, postal address (city, state, ZIP/postal code)

  • Other Information: Any information you voluntarily provide in enquiries, forms, or communications

We also automatically collect information via tracking and analytics tools:

  • Website Analytics: Google Analytics

  • User Activity: Pages visited, time spent, clicks, IP addresses, browser type, operating system, referral URLs

2. How We Use Your Information

We use personal information for the following purposes:

  1. To process enquiries, provide quotes, manage orders, and deliver services/products.

  2. To communicate with you via email, phone, social media, or post.

  3. To send newsletters, promotional materials, and updates (where you have opted in).

  4. To analyse website usage, improve our website, marketing strategies, and services.

  5. To comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.

  6. To enable payment processing via Bank Transfer, and other platforms you may use to pay for products or services.

3. Legal Basis for Processing (GDPR)

We process personal data on the following lawful bases:

  • Consent (e.g., marketing communications)

  • Contractual necessity (e.g., fulfilling orders)

  • Legal obligations (e.g., accounting, tax, regulatory requirements)

  • Legitimate interests (e.g., website analytics, service improvements, fraud prevention)

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Website hosting, email marketing platforms (Mailchimp), analytics providers, IT services

  • Payment Processors:  Bank Transfer providers, and others for order fulfilment

  • Third Parties: Suppliers or partners involved in delivering products/services

  • Legal Requirements: Government agencies, law enforcement, or as required to comply with legal obligations

We ensure all third parties follow appropriate UK/EU privacy laws and data protection standards.

5. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential website functionality

  • Analytics and performance tracking (Google Analytics, Firebase, Matomo, etc.)

  • Remarketing and advertising purposes (Google Ads, Facebook Ads)

You can manage cookie preferences via the cookie banner or browser settings. Non-essential cookies are only activated after consent.

6. Marketing and Remarketing

We may use remarketing services to advertise Fentech Agri products/services to users who have visited our website.
You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.

7. Children

This website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will promptly delete it.

8. Users’ Privacy Rights

Under GDPR, CCPA/CPRA, and CalOPPA, users may:

  • Access their personal data

  • Correct inaccuracies

  • Request deletion of personal data (where legally permitted)

  • Object to processing or marketing communications

  • Withdraw consent at any time

  • Request data portability

California residents have additional rights under CCPA/CPRA:

  • Right to know which personal information is collected, used, shared, or sold

  • Right to opt out of sale of personal information (we do not sell personal data)

  • Right to request deletion of personal information

To exercise these rights, contact us at info@fentech.co or via post at our business address.

9. Third-Party Links

Our website may include links to external websites or social media pages (e.g., Fentech Agri Facebook).
We are not responsible for the privacy practices of these sites.

10. Data Security and Retention

  • Personal data is stored securely with reasonable technical and organisational measures.

  • We retain personal data only for as long as necessary to provide services, comply with legal obligations, and enforce agreements.

  • Data may be stored in the UK or EU.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date.

12. Contact Information

For any questions regarding this Privacy Policy, you may contact us: